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Stig's picture
Stars software crashing?

Hi all,

For a few weeks now, my Stars software has been crashing with a very high frequency when I start a new HTHU match, normally the very first hand dealt. 

i have reported the problem to Stars and have sent them multiple log files.

Has anyone else had this problem?  I use the Mac version of the Stars client FWIW.

Cheers.

knoxxxy's picture
Yes I have the exact same

Yes I have the exact same problem, "pokerstars quit unexpectedly". Only happens on the MAC, same thing happens to my friend also, seems to be a bug that started up a few weeks ago. I also reported it and sent my log files etc, no fix yet! There were a few matches I couldn't get back in time before blinding down, stars refunded me for those matches. I recommended getting a refund if it costs you any $$$$

Stig's picture
Knoxxy, are you and your

Knoxxy, are you and your friend still having this problem?  I am.

knoxxxy's picture
Yes, both still are. Stars

Yes, both still are. Stars have done nothing to fix it, not impressed. Still only just happens on the first hand dealt of a sng

Stig's picture
Yep, same.  Mine crashes 1 in

Yep, same.  Mine crashes 1 in every 3 games (on average).  Very tilting way to start a match!!

Stars said it would be fixed in the next software update...whenever that is???

knoxxxy's picture
there has just been a

there has just been a software update, i havn't tried to see if it is fixed yet though - let me know if it fixes it for you

Stig's picture
The software update appears

The software update appears to have fixed the problem (for me at least).  Played about 30 games without a crash.